All items that are pre-order eligible will have ** PRE-ORDER ** above their product name. An estimated shipping timeframe will also be indicated in red under the product details tab; however, we do not guarantee that your pre-order will ship within the estimated timeframe.
Shipping Your Pre-Order
Because we're awesome and we love our customers, shipping on all pre-orders are FREE. You read that right! Any order containing pre-order items will not be charged a shipping fee, unless the order also contains a non pre-order item (items without the ** PRE-ORDER ** designation).
If your order contains multiple pre-order items, we will wait until at least 1/2 of your pre-orders arrive in store before shipping your items. The other half will ship separately as soon as they arrive in store, again, at no extra charge to you.
Returning/Canceling a Pre-Order
If for any reason you are not satisfied with a pre-ordered item that you receive from Little Hams, we will be happy to issue a refund within 14 days* in the original form of payment. If the original form of payment is not available, we will issue you a store credit.
Pre-Order returns after 14 days will not be accepted.
Returning or canceling your pre-order will result in a 15% restocking fee. The restocking fee is calculated from the total amount before any discounts, promotions, taxes, and shipping fees (if any) are applied. You may cancel a pre-order at any time by emailing us here.
All returns must be in its original package and have not been used, worn, washed or altered in any way.
* Little Hams is not responsible for any postage fees incurred for returns. *